Privacy Policy

Privacy Policy

Effective Date: 12th April 2025

Developer: Noteology LTD

Contact: hello@noteology.app

1. Overview

Noteology (“the App”) is a music education app that helps users learn to identify and play musical notes. We are committed to protecting your privacy and complying with applicable data protection laws, including the Children’s Online Privacy Protection Act (COPPA).

2. Information We Collect

a. Non-Personal Information

We may automatically collect limited non-personal data, such as:

  • Device model and operating system
  • Usage patterns
  • Crash reports (via Firebase Crashlytics)

This helps us improve performance and fix bugs.

b. Microphone Access

Noteology uses your device’s microphone only to detect musical pitch in real time.

✅ We do not record, store, or transmit audio.

c. User Communications (Including Children)

If a user — including a child under 13 — contacts us via email for support, we may receive:

  • The sender’s email address
  • The contents of their message

We only use this information to respond to their inquiry and do not share it with third parties or use it for marketing.

3. Permissions Used

  • Microphone: To detect played notes on the piano.
  • Network access: For sending crash reports and enabling support.

4. Third-Party Services

We use:

We do not serve ads or use analytics services that track users.

5. Children’s Privacy

Noteology is designed for general audiences, including children. We do not knowingly collect personal information from children unless they choose to contact us.

If a child contacts us:

  • We use their information only to respond.
  • We do not require personal information to use the app.
  • We do not disclose any personal information to third parties.

Parents or guardians can contact us at hello@noteology.app to review or delete any communication from their child.

6. Data Retention

We do not store any personal data except email messages voluntarily sent to us. These may be retained for a reasonable time to provide support, then securely deleted.

7. Your Privacy Choices

You may:

  • Withdraw microphone permission in device settings.
  • Delete the app to stop all data collection.
  • Contact us to request deletion of support communications.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page and take effect immediately.

9. Contact Us

If you have questions about this policy or want to request deletion of communication from a child, contact:

📧 hello@noteology.app